Highlights and takeaways from Knowledge 22
Recently we attended Knowledge 2022, the flagship event of ServiceNow, bringing together experts, customers, and partners from all over the world around the latest industry trends and platform upgrades. After... Continue reading→
2024 Winter CSR Initiatives
As we move through the winter season, at Devhd we continue our commitment to supporting those who need it most. This year, our focus remains on bringing care and support... Continue reading→
Navigating DORA and NIS2 compliance with ServiceNow: Key Differences and How We Can Help
In recent months, two major EU regulations — DORA (Digital Operational Resilience Act) and NIS2 (Network and Information Security Directive 2) —have made waves in the regulatory landscape. Both aim... Continue reading→
Enhance your CMDB population strategy with ServiceNow’s Service Graph Connectors
Modern digital enterprises rely heavily on IT, demanding accurate real-time visibility into their IT environment. However, the dynamic nature of information technologies—characterized by software proliferation, virtualized infrastructure, cloud services, containers,... Continue reading→
ServiceNow’s Generative AI Capabilities – Insights and Recommendations
ServiceNow has infused GenAI capabilities into every workflow on the Now Platform, branded as Now Assist, helping companies boost productivity and efficiency across the organization. At Devhd, your boutique ServiceNow... Continue reading→
The economic potential impact of Generative AI in the Digital Transformation landscape
There's a lot of excitement surrounding GenAI and we, at Devhd, are enthusiasts for what AI can deliver and enhance. We noticed the amazing changes AI did in our lives... Continue reading→
Devhd obtains third ServiceNow Product Line Achievement
A picture is worth a thousand words! We proudly announce the achievement of our third ServiceNow Product Line Achievement for Hardware Asset Management. This notable accomplishment adds to our existing... Continue reading→
Devhd obtains prestigious Product Line Achievements
In our journey to excel within the ServiceNow ecosystem, we are thrilled to announce that Devhd has recently been recognized with two ServiceNow Product Line Achievements (PLAs) for App Engine... Continue reading→
Processs Automation
In today's rapidly evolving business landscape, organizations are constantly seeking ways to enhance efficiency, reduce costs, and remain competitive. One powerful solution that has gained prominence in recent years is... Continue reading→
What is Enterprise Service Management?
Enterprise Service Management (ESM) is a strategic approach that extends the principles and practices of IT Service Management (ITSM) beyond the IT department to other departments within an organization, such... Continue reading→